Privacy Policy

Effective Date: 01/01/2025

At E-RoadMap (also known as Operation No Food Gap), your privacy matters. We collect only the information needed to process donations, share updates, and improve our programs. We never sell or trade your personal information, and you can opt out of communications at any time.

E-RoadMap (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you engage with us online, including through our website and donation platforms.

1) Information We Collect

We may collect the following categories of information when you interact with us online or make a donation:

• Personal details (name, email address, phone number, mailing address).
• Donation/payment details collected securely through PCI-compliant processors; we do not store full card numbers.
• Engagement data (newsletter preferences, event registrations, volunteer interest).
• Technical data (IP address, device and browser type, pages visited).

2) How We Use Information

• Process donations and issue tax receipts.
• Send updates about programs, events, and fundraising campaigns.
• Improve our website, operations, and donor experience.
• Meet legal and reporting requirements.

3) When We Share Information

We never sell, rent, or trade your personal information. We may share it only in these cases:

• Trusted service providers (payment processors, email platforms, CRM tools).
• Legal requirements when needed to comply with the law or protect our rights.

4) Data Security

We use SSL encryption, PCI-compliant payment systems, and restricted access to protect your data. While no system is 100% secure, we continually strengthen our protections.

5) Your Rights & Choices

• Access/Update: Request a copy of or corrections to your information.
• Opt-out: Unsubscribe from communications anytime.
• Deletion: Ask us to delete your data unless retention is legally required.

Contact us at hello@e-roadmap.org to exercise these rights.

6) Cookies & Tracking

We may use cookies to improve functionality and track usage. You can disable cookies in your browser settings, though some features may not work properly.

7) Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices—please review their policies separately.

8) Children’s Privacy

We do not knowingly collect information from children under 13. If we have done so inadvertently, please contact us and we will delete it promptly.

9) Data Retention

We retain donor and supporter records only as long as needed or as required by law for tax and reporting purposes.

10) Changes to This Policy

We may update this policy from time to time. The most recent version will always be posted here with the effective date noted at the top.

11) Contact Us